Hourly RatesOur Standard Business rate are for customers who require infrequent or on off support services or casual consultancy services.
Our Maintenance rate is extended to businesses who have opted to outsource their IT services to Clever IT systems. Speak to us today to find out the benefits of having your IT services completely managed by us.
Hourly rates are charged in 15 min increments and cover both on site service and remote services.
For onsite service, the first full hour will be charged even if a full hour is not spent on site. On Site service may attract a call out fee.
Call Out FeesFor On Site services, a call out fee may be applicable.
Call out fees are calculated as distance from our office based in Tullamarine VIC and are quoted as excluding GST
Weekend and Emergency RatesWeekend services attract a 20% surcharge.
For onsite service, the first two hours will be charged even if a full hour is not spent on site.
Clever IT Systems will work to attend to your IT needs as promptly as possible however, priority is always placed on clients who’s IT services we manage directly. For clients who require immediate support and a technician to attend immediately, a $300 (ex GST) charge will be issued for the first hour.